Responsible Gambling

Our Commitment to Responsible Gambling

House of Pokies is committed to providing a safe and enjoyable entertainment experience for all our players. We believe that gambling should always remain a fun leisure activity rather than a source of financial or personal hardship. This page outlines the tools, resources, and information available to help you stay in control of your play. This policy was last updated in 2026 and is reviewed periodically to ensure it reflects best practices.

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or experience. Common warning signs include spending more money or time gambling than intended, chasing losses, neglecting work or relationships, and feeling anxious or irritable when not gambling. If you notice these behaviours in yourself or someone close to you, it may be time to seek support or make use of the responsible gambling tools available on our platform.

Setting Deposit Limits

House of Pokies allows players to set daily, weekly, or monthly deposit limits on their accounts to help manage spending. Once a limit is reached, no further deposits can be made until the chosen period resets. Players can adjust these limits at any time through their account settings, though increases may be subject to a short cooling-off period for your protection.

Taking a Time-Out

If you feel you need a short break from gambling, our time-out feature allows you to temporarily suspend your account for a set period, ranging from a single day to several weeks. During this time, you will be unable to log in or place any bets. This option is designed to give players a chance to reset and reflect on their gambling habits.

Self-Exclusion Options

For players who require a longer break, self-exclusion allows you to close your account for an extended period, typically six months or more. Once self-exclusion is activated, it cannot be reversed before the agreed period ends, and all promotional communications will cease. Players seeking to self-exclude should contact our support team, who will guide them through the process confidentially and without judgement.

Reality Checks and Account Monitoring

To help players stay aware of their gambling activity, House of Pokies offers optional reality check notifications that display session duration and activity summaries at regular intervals. These reminders are designed to encourage mindful play and prevent extended, unplanned gambling sessions. Players can enable or adjust these notifications through their account preferences.

Gambling and Minors

House of Pokies strictly prohibits access to its services by individuals under the legal gambling age. We employ verification checks to help ensure that only eligible adults can register and play. Parents and guardians are encouraged to use household filtering software to prevent underage access to gambling websites.

Seeking Further Support

If you or someone you know is struggling with gambling-related harm, a range of independent support organisations offer free and confidential assistance, including counselling, helplines, and financial guidance. We encourage all players to consult local support resources available in their region for further help. These services are independent of House of Pokies and can provide additional perspective and support outside of our platform.

Our Ongoing Responsibility

House of Pokies continually reviews its responsible gambling measures to align with evolving industry standards and player wellbeing. We encourage all members to use the tools provided and to reach out to our support team with any questions or concerns regarding their play. Responsible gambling is a shared effort, and we are here to support you every step of the way.